What if there is a problem with my order?
No worry's either email to [email protected] or call John at 203-558-6060, Monday-Friday 9am-5 pm, Eastern Standard Time,to answer your questions.. We will respond to any questions within 24 hours..If not immediately..
Where do we ship?
To the lower 48 states,7days a week..We ship out in 1-2 days once order is recieved..We use priority mail 1-3 days or UPS Ground..All orders must have the correct address..We will not be responsible for being given a wrong address, for any package or gift sent..
How is the shipping cost calculated?
Based on quantity,weight and distance package travels,using Priority Mail 1-3 day or UPS Ground..
If ordering more than 12 please email so we can quote the best rate..
Do you offer local pickup?
Yes free local pickup is available ($20.00 minimum) in Danbury, CT. email for info..
How long does product last?
Jams Unopened up to 4 years..Once opened 6-10 months in the refrigerator..
Honey will last forever .. No refrigeration required..HONEY IS NOT FOR INFANTS UNDER 1 YEARS OLD.
Can my order be shipped to multiple addresses?
Yes but each order must be processed seperately on paypal..